Privacy Policy
Last Updated: December 2025
Charger Access (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact information (email, phone number, address)
- Business information (company name, job title)
- Communication preferences
- Information you provide when contacting us for support
Automatically Collected Information
When you access our website, we may automatically collect:
- Device and browser information
- IP address and location data
- Website usage data and analytics
- Cookies and similar tracking technologies
SMS/Messaging Data
If you opt-in to receive text messages from us, we collect:
- Your phone number
- Consent records (date, time, method of opt-in)
- Message delivery and response data
- Opt-out requests
How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our services
- Respond to inquiries and provide customer support
- Send service-related communications
- Send marketing communications (only with your explicit consent)
- Comply with legal obligations
- Protect against fraud and unauthorized activity
Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third parties who help us operate our business
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your information, including encryption, access controls, and regular security assessments.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy. SMS consent records are retained for a minimum of 5 years.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent for SMS messaging at any time by replying STOP
Contact Us
For privacy-related inquiries, contact us at:
Charger Access
Email: support@chargeraccess.com
Website: chargeraccess.com/contact